Sellers Outline

This site is currently a development site focused on sellers and intended to limit sellers fees and challenges or charge backs. In time this site will provide a preferred alternative to the major sites to enable vendors to retain margin on collectible sales. The development period can be compressed with your feedback, registration and product listings. The goal is enable relief from the current provider buyer centric challenges while serving buyers who are true collectors or fair trade investors.

Please send a message with any questions to: [email protected]

 

1. 1. Objectives
      1. 1. This is an alternative selling site for cards that is non-exclusive, has fair fees and fair business practices for vendors.
         2. The site for sellers is primarily for Canadian vendors of cards and collectibles, acting on a fair sale process with limited site conditions and for a limited fee level.  The listings are valid for 180 days and extendable.
         3. It is a non-corporate process with reasonable resolution, that follows the policies and procedures to limit gamesmanship, counterfeits, fraud or unethical practices.
         4. That you as the seller are not an insurance company nor a unlimited warrantee provider.
   2. Basis

      1. 1. This is a limited platform seeking sufficient buyers and sellers to provide a margin to sellers to continue to supply the demand for cards and collectibles.
         2. The limited fee to you program (see current fees in Fees Policy) is to enable lower margin products to be sold for value.  The fee calculation avoids inclusion of shipping costs and taxes as a part of the fee. The fees are not multiple levels and fair for the program.
         3. It is a non-exclusive market to enable sale of products by other channels.
         4. The terms that are plain language.
         5. Resolution of challenges is by email outline followed by phone resolution first.
         6. The market is not all things to all parties, but a development market to enable ongoing market growth with limited fees.
         7. The exclusion of con artists, entitled self interested gaming buyers and others is a joint process requiring all challenges to be communicated to Turnagain on a timely basis.

   3. Limitations

      1. 1. The initial market will require time to develop, the goal is longer term.
         2. The format is near Co-operative, that is to compete in acquiring buyers and sellers, the sellers must assist in the marketing by social media exposure of the site with their contacts such as simple referrals to the site that go a long way in market development.
         3. The timeliness of shipping is to meet the Canadian standards. These are less speedy than comparable US delivery, this reality is not a failure as no seller is the delivery agent.
         4. The cost of payment processing is partially supported by the fee for simplicity.
         5. The approach on delivery is simplified, which means for some sales there is a cost to the seller above the recovery and on few deliveries there may be recoveries above cost, this is a competitive aspect of the sales process and not an attempt to jam sellers.
         6. Buyers are responsible for the selection of shipping, tracking and insurance and hence must adhere to the terms related to their choice and not an overreaching policy.

   4. Seller Role and Responsibilities 

      1. 1. List accurately. Follow process outlined for listing.
         2. Delist if the product is sold separately and to delist if not actively responding or selling.
         3. Respond timely to sales, shipping, product challenges and queries.
         4. Ship within time frame required or confirm delays.
         5. Ship by method paid for and confirm same. Repeat buyers are the target.
         6. Registration means review of the Users contract, adherence to it, and sign off on it.
         7. The resolution of challenges is first by phone, the process is either fair or will fail.