Sales, Shipping & Returns Policy – Turnagain Collectibles
Sales:
We offer both regular and final sales. Regular sales may qualify for limited refunds and returns. Final sales, including liquidation and auction items, are not eligible for refunds or returns. Payment is due within 24 hours of purchase. If there’s an issue with payment, please contact us immediately. Orders will be cancelled if payment is not received or cleared within two business days, unless prior arrangements are made.
We offer both regular and final sales. Regular sales may qualify for limited refunds and returns. Final sales, including liquidation and auction items, are not eligible for refunds or returns. Payment is due within 24 hours of purchase. If there’s an issue with payment, please contact us immediately. Orders will be cancelled if payment is not received or cleared within two business days, unless prior arrangements are made.
Shipping:
We carefully package all cards to ensure safe delivery. Orders under $100 CAD are shipped by regular mail without tracking or insurance, at the buyer’s risk. Orders over $100 CAD are shipped with tracking, insurance, and extra packaging. Shipping fees are based on destination and delivery method. We ship via Canada Post, FedEx, and other major carriers. Delivery times may vary due to carrier schedules and customs processing.
We carefully package all cards to ensure safe delivery. Orders under $100 CAD are shipped by regular mail without tracking or insurance, at the buyer’s risk. Orders over $100 CAD are shipped with tracking, insurance, and extra packaging. Shipping fees are based on destination and delivery method. We ship via Canada Post, FedEx, and other major carriers. Delivery times may vary due to carrier schedules and customs processing.
Refunds:
Refunds are limited due to the collectible nature of our products. We are not responsible for lost or damaged mail unless insurance was purchased. If you receive a counterfeit or incorrect product, we will provide a replacement or refund. Refunds are not available for opened or tampered products, or for graded cards with broken seals.
Refunds are limited due to the collectible nature of our products. We are not responsible for lost or damaged mail unless insurance was purchased. If you receive a counterfeit or incorrect product, we will provide a replacement or refund. Refunds are not available for opened or tampered products, or for graded cards with broken seals.
Returns:
If you receive a damaged, incorrect, or counterfeit product, contact us within 72 hours. Returns must be approved in advance. Ship returns with the provided return label and email us a copy of the postal receipt and product photo. Approved returns will be processed upon receipt.
If you receive a damaged, incorrect, or counterfeit product, contact us within 72 hours. Returns must be approved in advance. Ship returns with the provided return label and email us a copy of the postal receipt and product photo. Approved returns will be processed upon receipt.
Additional Information:
Ownership transfers to you once your order is handed to the delivery carrier. Sales tax is charged at the time of shipment. Please provide accurate shipping information; we are not responsible for delivery errors due to incorrect addresses.
Ownership transfers to you once your order is handed to the delivery carrier. Sales tax is charged at the time of shipment. Please provide accurate shipping information; we are not responsible for delivery errors due to incorrect addresses.
Questions?
Contact us at [email protected] for assistance with orders, shipping, or returns.
Contact us at [email protected] for assistance with orders, shipping, or returns.
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